In a climate of funding cuts, the external validation of your service can make a real difference to current and future contracts. If the achievement of five ‘A’s or ‘Excellence’ is key to the future of your service, we recommend that you attend this training day.

This one day course will equip you with the knowledge and skills to act appropriately in circumstances where you feel at risk, and recognise the early warning signs of confrontation, enabling you to de-fuse and de-escalate a situation. It will help identify best practice and comply with relevant legislation such as the Corporate Manslaughter and Corporate Homicide Act (2007) and the Health and Safety at Work Act (1974).

In a climate of funding cuts, the external validation of your service can make a real difference to current and future contracts. If the achievement of five ‘A’s or ‘Excellence’ is key to the future of your service, we recommend that you attend this training day.

Sheltered and supported housing professionals are increasingly experiencing excessive hoarding amongst their residents, particularly older people. This one day course will highlight the problems, help you understand the underlying causes and equip you with the tools to prevent unwanted evictions.