Key Messages

Sheltered housing is at our roots and we remain committed to raising the profile of good quality sheltered housing

We are also committed to highlighting the preventative benefits of sheltered housing as well as its role in providing access to services and social activities for older people in the wider community an in saving money for health and social care.

The following messages, together with our business plan, set the focus for our activities. They also illustrate what we mean when we talk about championing quality housing and support for older people – our strap line.

We believe that

  1. Older people’s housing and support services save money for health and social care
  2. Providers of housing and support services for older people should pro-actively involve service users in decisions relating to the design, delivery and development of their services
  3. Sheltered and retirement housing plays a key role in combatting social isolation and loneliness by using its resources to proactively engage all older people in a community
  4. Services for older people should be person-centred and promote empowerment, independence and choice
  5. Housing for older people should be designed to meet older people’s current and future needs and promote empowerment, independence and choice
  6. Housing and services for older people should be affordable, accessible, inclusive and non-discriminatory
  7. Older people’s housing and support services should comply with nationally recognised quality standards
  8. Staff working with older people should be appropriately qualified, formally inducted and regularly trained to ensure they are up to date and comply with professional standards