Sheltered and supported housing professionals are increasingly experiencing excessive hoarding amongst their residents, particularly older people. This one day course will highlight the problems, help you understand the underlying causes and equip you with the tools to prevent unwanted evictions.

The Housing sector faces enormous challenges from 2013 in managing the impact of welfare reform. This practical training day will equip you with the skills to collect rent efficiently, reduce arrears and prevent unwanted evictions.

The Housing sector faces enormous challenges from 2013 in managing the impact of welfare reform. This practical training day will equip you with the skills to collect rent efficiently, reduce arrears and prevent unwanted evictions.

The Housing sector faces enormous challenges from 2013 in managing the impact of welfare reform. This practical training day will equip you with the skills to collect rent efficiently, reduce arrears and prevent unwanted evictions.

Building on the success of the recent pilots, this one day course will highlight the many benefits of increasing capacity for both residents/tenants and providers. Going beyond mystery shopper initiatives, this training day will provide you with an effective approach to meeting the strategic requirements of Scrutiny Committees and satisfy the consumer standards element of the revised regulatory framework.

Building on the success of the recent pilots, this one day course will highlight the many benefits of increasing capacity for both residents/tenants and providers. Going beyond mystery shopper initiatives, this training day will provide you with an effective approach to meeting the strategic requirements of Scrutiny Committees and satisfy the consumer standards element of the revised regulatory framework.

Building on the success of the recent pilots, this one day course will highlight the many benefits of increasing capacity for both residents/tenants and providers. Going beyond mystery shopper initiatives, this training day will provide you with an effective approach to meeting the strategic requirements of Scrutiny Committees and satisfy the consumer standards element of the revised regulatory framework.

Building on the success of the recent pilots, this one day course will highlight the many benefits of increasing capacity for both residents/tenants and providers. Going beyond mystery shopper initiatives, this training day will provide you with an effective approach to meeting the strategic requirements of Scrutiny Committees and satisfy the consumer standards element of the revised regulatory framework.